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J
Jan21799010yykd
Participant
November 17, 2021
Question

Adobe Reader DC 64 bit truns itself into Adobe DC

  • November 17, 2021
  • 1 reply
  • 1160 views

Hi

On our terminal servers we have installed the latest version of Adobe Reader DC 64 bit. Sometimes it turns itself into a normal Adobe DC which requires the users to login.

Have anyone experienced this and know about a fix?

This topic has been closed for replies.

1 reply

Amal.
Amal.
Legend
November 17, 2021

Hi Jan

 

Hope you are doing well and sorry for the trouble. As described, Adobe Reader DC 64 bit turns itself into Adobe DC

 

Please go through the help https://helpx.adobe.com/acrobat/kb/about-acrobat-reader-dc-migration-to-64-bit.html and see if that helps.

 

Regards

Amal

J
Jan21799010yykdAuthor
Participant
November 18, 2021

Hi

The Scapackagelevel was today changed to 3 instead of 1. However changing it does not resolve it, do I have to reboot?

Amal.
Amal.
Legend
November 21, 2021

Hi there

 

We are sorry to keep you waiting. Please try to reboot the computer once and see if that works for you.

 

Regards

Amal

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