Adobe Reader DC attachment problem

Forum|Forum|8 years ago
September 3, 2017
1 reply
1146 views

I installed Adobe Reader DC several days ago, now no other email attachments will open unless they have a .PDF extension, especially MSWord .DOC files. Please help me correct this problem. Thank you very much!

magthenag

This topic has been closed for replies.

try67

Community Expert

What happens when you try to open those other file-types?

M

magthenagAuthor

Participant

When receiving an email with a Word .doc attachment, clicking on the

attachment opens Acrobat Reader which says it cannot open the doc file

because it's not a pdf (or words to that effect) -- I don't know where to

'call off the dogs', so to speak, so that Acrobat Reader does not

commandeer my attachments. Thank you for any help you may provide.

try67

Community Expert

That means that somehow Reader got associated with .docx files, for some reason. What's your OS version?

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