Adobe Reader DC crashes using older proprietary program

We use an older proprietary program that houses scanned images/pdf's and you click it will open Adobe.  You can view pdf and see it but a few click around it will crash every time.  There was a patch we saw from Jan and have applied it.  Have changed protected mode on / off etc etc and also tried all different types of compatibility settings for the adobe exe.  But not sure what else to do.

Here is event viewer info

Faulting application name: AcroRd32.exe, version: 17.12.20098.44270, time stamp: 0x599eb800

Faulting module name: ntdll.dll, version: 10.0.15063.447, time stamp: 0xd51d5c5e

Exception code: 0xc0000374

Fault offset: 0x000d9aaa

Faulting process id: 0x1e5c

Faulting application start time: 0x01d321c8d17c94e8

Faulting application path: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: 8d47e968-3411-4dae-bd05-ea2ad469da78

Faulting package full name:

Faulting package-relative application ID: