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February 9, 2017
Question

Adobe Reader DC crashes when emailing

  • February 9, 2017
  • 1 reply
  • 1054 views

When attempting to use the email> File> option in Adobe Reader DC it opens the new email in Outlook 2016 with the pdf attached but Adobe crashes. It shows this program has encountered an error and needs to close.

I have updated and repaired the Adobe and MS Office products. It is working from other applications. Can anyone help?

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    1 reply

    AkanchhaS8194121
    Legend
    February 9, 2017

    Hi Ldaleb,

    Please refer to the form thread Attaching PDFs to email crashes Acrobat DC where similar issue has been addressed and correct answered has been given to resole the issue.

    Please let us know if this doesn't help.

    Regards,

    Akanchha

    February 10, 2017

    The directory listed is present on the machine I'm working with. The Adobe Reader App still crashes when creating the email in Outlook.