Adobe Reader DC crashes when opening preferences

Forum|Forum|1 year ago
May 6, 2024
1 reply
701 views

Installed 32 bit Adobe Reader DC and wanted to disable "new acrobat reader." This resulted in a new menu display, like older versions of Reader. Then when selecting "Preferences" Reader crashes. Tried this numerous times. Seems to me that "preferences" just does not work when new acrobat reader is disable. Is this how its supposed to work, by Adobe's design?

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Abambo

Community Expert

Uninstall your Acrobat. Run AcroCleaner — Acrobat Desktop Tools and Utilities. Redownload and install again.

Report back to see if that solves the issue.

ABAMBO | Hard- and Software Engineer | Photographer

G

G KuhnAuthor

Participant

Okay, thanks for your help. My older W10 machine just went in-op, maybe
failed power supply or something worse. Will be away for next week, so no
action here on your suggestion for a week+. Will post results whenever?
Thank you.

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