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federicof43509471
Participant
January 3, 2017
Question

Adobe reader DC freezes

  • January 3, 2017
  • 2 replies
  • 586 views

Hello,

I have recently changed my iMac and I transferred all my data using migration assistant. I am using Adobe Reader DC to read and edit pdfs and I find myself very comfortable with that. Unfortunately now it doesn't work anymore. As soon as I open a pdf and try to edit it or do anything different than just reading it, the app freezes and eventually crashes. I've tried everything: I downloaded a previous version of Adobe Reader but it gives me the same issues; I've tried to re-install it several times but I get the same problem; I've tried to open different pdf files but none works; I've checked for any update but I am running the latest version.

What do I do? I need the reader as I am as student and I frequently work with pdfs

This topic has been closed for replies.

2 replies

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
January 17, 2017

Hi federicof43509471,

Try to check for updates and check if that resolves the issue.

Also try the troubleshooting steps provided in this help link: Troubleshoot Mac OS 10.x system errors, freezes | Adobe software

Let us know if issue still persists.

Regards,

Meenakshi

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 3, 2017

[moved from Installing, Updating, & Subscribing to Acrobat to Acrobat Reader]

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