Adobe Reader DC, Recently used list is blank.

Forum|Forum|8 years ago
November 14, 2017
1 reply
2497 views

Just installed Acrobat Reader 10. Under Home, Recent, we get nothing. The setting under Preferences/Documents, Documents in recently used list, is set to 100. We are not connected to the cloud. Under Home, My Computer it shows recent locations. Any thoughts on why we are not getting anything under Recent?

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AkanchhaS8194121

Legend

Hi Pwma,

Just want to reconfirm that you have installed Adobe Acrobat Reader DC? When you click on the "Recent" tab it should show the all files open recently.

And as you have said it doesn't show anything, then you may close the application and reboot your computer completely.

Check again, if it still doesn't work then "Check for Update" under Adobe Reader>Help>Check for update.

Let us know if it still doesn't work.

Regards,

Akanchha

P

pwmaAuthor

Participating Frequently

The pc's I am testing on have been rebooted. That does not correct the problem. The install includes the most recent update/patch. We installed reader dc with Check for Updates turned off. So that is not an option. Thanks.

Poorvi Singhal

Participating Frequently

Hi,

Sorry for the inconvenience caused to you.

Can you please share a screenshot of the view you are observing?

Also, let us the Adobe Reader version you are using from Help > About Adobe Acrobat Reader DC.

Regards,

Poorvi

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