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Participant
February 20, 2018
Question

Adobe Reader DC & Sharepoint: Data is write-protected

  • February 20, 2018
  • 1 reply
  • 354 views

Hello,

we have a Problem to save our PDF via Sharepoint if we have opened it and did some changes.

Problem happens since last Novemberupdate i guess: 18.009.20050

Following errormessage appears:

Document cannot be saved, data is write-protected or actually in use by another user. Save your data with a different name oder to a different location.

I have already tried a bit:

-upgrade to newest Version

-adding the sharepointlocation to trusted securityzones

-unchecked enhanced security in settings->security(enhanced) or uncheck secured mode

-googling

Sorry for my bad english

Thanks a lot & with kind regards

Robert S.

This topic has been closed for replies.

1 reply

Adorobat
Participating Frequently
February 27, 2018

Hi Robert S,

Could you please try disabling "File Preview" and "Details Pane" as mentioned in the following link and check if that works:

document could not be saved error

Let us know how it goes.

Shivam