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ckc1959
ckc1959
Participant
November 1, 2018
Answered

Adobe Reader DC version 2019.008.20080

  • November 1, 2018
  • 2 replies
  • 1749 views

Under Tools, Protect is no longer an option.  Is there a way to turn this back on or is this function no longer available in Reader?

    This topic has been closed for replies.
    Correct answer Bernd Alheit

    Use Adobe Acrobat, not Acrobat Reader.

    2 replies

    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity ExpertCorrect answer
    Community Expert
    November 2, 2018

    Use Adobe Acrobat, not Acrobat Reader.

    AnandSri
    Community Manager
    AnandSriCommunity Manager
    Community Manager
    November 2, 2018

    Hello Ckc,

    Adobe Reader DC is a freeware application and has limited access to tools. You will not be able to use the "Protect" tool in Adobe Acrobat Reader DC. If you search it under tools, you will get the icon of Protect tool in Adobe Reader, however, the function of the tool is not available.

    Reboot the machine once, and check. Repair Adobe Reader's installation files from help>repair installation and reboot the machine,

    If you still experience any issue, you may remove Adobe Reader using Acrobat cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

    Reboot the machine and install Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution

    Let us know how it goes and share your observation.

    Thanks,

    Anand Sri.

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