Adobe Reader DC works in Local Admin but not for user in Windows 10

Question

Adobe Reader DC opens for a few seconds with a blank white screen and automatically closes down in 2 seconds while logged in as a user other than local admin on windows 10.

Uninstall and Reinstall made no difference.

Uninstall, delete Adobe folders from user profile and Program Files, cleared the Temp folders, Reinstall did not work as well.

Please advise.

AnandSri · Answer

Hello,

I hope you're doing well, and we apologize for the delayed response and the trouble.

Please ensure you have the latest version of Acrobat installed on the machine: 25.001.20428 Planned update, Mar 04, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and check. For more information, see this: https://adobe.ly/4iwyq95.

See this article to remove any permission issue with the user profile: https://adobe.ly/3QNIGht

Thanks,

Anand Sri.

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