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J
Jovan5C2A
Participant
February 27, 2021
Question

Adobe Reader doesn't open in 3840x1200 resolution

  • February 27, 2021
  • 1 reply
  • 458 views

Hello all, 

 

I saw in the threads that a lot of people complaned about Adobe Reader not opening PDFs. Same thing happens to me but only when i am conected to my external monitor. It's 32:10 3840x1200 screen, Samsung 89J430. When i disconnect the thunderbolt cable and try to open it on my Laptop (X1 Yoga 3gen) on it's 4k display it works fine, If i then connect it back to my external monitor i can use it untill i close it. If so, i would have to disconnect it and to the whole procedure again.

 

Is there a fix for this? It seams to me it's a resolution or ratio problem.

This topic has been closed for replies.

1 reply

T
Test Screen Name
Legend
February 28, 2021

What exactly happens if you try to open Reader with the Samsung monitor connected? 

J
Jovan5C2AAuthor
Participant
February 28, 2021

Nothing happens, the desktop just refreshes and the application doesn't load.

These are the apps that run in the background. It doesn't matter if i end the processes or not, after disconnecting, now, i cannot start the Adobe Reader. I have to restart the laptop with out the monitor connecter, run the app and then connect it.

 

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