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E
ebeikelboom
Participant
July 8, 2020
Question

Adobe reader doesn't open properly in Windows 10

  • July 8, 2020
  • 1 reply
  • 354 views

I have reinstalled Adobe Reader and open it with a PDF from Windows Explorer.  When its open the program doesn't open properly in a window.  I can't use the minimise or close buttons on the top of the screen.  I can't drag the windo to another screen.  The only way I can get to close it is by force closing it.

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1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
July 8, 2020

Hi there

 

We are sorry for the troubl. As described you are experiencing issues with reader and can't use the minimise or close buttons on the top of the screen.

 

Would you mind sharing the version of the Adobe Acrobat Reader DC you are using? To check the version go to Help > About Adobe Acrobat Reader DC and make sure you have the latest version 20.009.20074 installed, Go to Help > Check for Updates.

 

Also please try to repair the installation and see if that works for you. Go to Help > Repair Installation.

 

Let us know how it goes.

 

Regards

Amal

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