Adobe Reader error: msi9270.temp

Question

hy guys,

somebody can help me to understand that error?

I have tried to uninstall and install Adobe Reader many times.

when it is installed, and start the pc, after about a minute, comes this error screen:

Assertion failed!

Program: C:\windows\installer\MSI9270.temp

File: d:\cb\acrobat\acrobat\installer\adelrcp\.....\document.h

Line: 620

Expression: IsObject()

For information on how your program can couse an assertion failure, see the Visual C++ documentation on asserts

please,

help me to fix that error

Valerio.

Meenakshi_Negi · Answer

Hi pocci1976,

Sorry for the delay in response.

Could you please try the troubleshooting steps provided in this help document: "Assertion failed" update error in Lightroom | Windows

Check if it helps in resolving this issue.

If the issue still persists, please let us know the dot version of Adobe Reader and OS you are working on.

Share the screenshot of the exact error message you get.

Have you tried any troubleshooting? If yes, please let us know, so we do not repeat them.

Let us know if you have any questions.

Regards,

Meenakshi

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