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frederick_d_
frederick_d_
Participant
July 25, 2018
Answered

Adobe reader fails to install

  • July 25, 2018
  • 1 reply
  • 2231 views

I can't seem to install abobe reader on Windows 10.  It downloads but when it get to 90% install it stops and says that It failed to install.  I had it running before with no problems but when I last used it yesterday it failed to start.  So I uninstalled it and used the cleaner tool, but now I cant re-install it.

    This topic has been closed for replies.
    Correct answer AnandSri

    Hi Frederickd,

    We're sorry for the delayed response and inconvenience caused. Are you still facing the issue of Adobe Reader installation issue? If yes, please reboot the machine once. Then use Acrobat cleaner tool to remove any corrupt or conflicting installation files of Adobe Reader Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

    Reboot the machine again and download the setup of the latest version of Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution

    Once the setup is downloaded, right click on it, choose 'Run as administrator' and complete the installation process.

    Let us know how it goes and share your observation.

    Thanks,

    Anand Sri.

    1 reply

    AnandSri
    Community Manager
    AnandSriCommunity ManagerCorrect answer
    Community Manager
    September 23, 2018

    Hi Frederickd,

    We're sorry for the delayed response and inconvenience caused. Are you still facing the issue of Adobe Reader installation issue? If yes, please reboot the machine once. Then use Acrobat cleaner tool to remove any corrupt or conflicting installation files of Adobe Reader Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

    Reboot the machine again and download the setup of the latest version of Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution

    Once the setup is downloaded, right click on it, choose 'Run as administrator' and complete the installation process.

    Let us know how it goes and share your observation.

    Thanks,

    Anand Sri.

    L
    lorrainel86174727
    Participant
    March 21, 2024

    A month or so ago I was needing to reload Acrobat Reader, and on completion of the download it was saying that it was already loaded, which it wasn’t. So I ran that Acrobat Cleaner Tool, and I tried again to install Acrobat Reader, and all went well.

    A couple of days ago I downloaded and installed the latest version of ADE. It fails to work as it should: it won’t load acms or epub files, and it eventually hangs. I have tried 4 or 5 times, with the same result. I have also tried running earlier versions of the installer; with the same result.

    Should I try the cleaner tool, or doesn’t that have any benefit for ADE issues.

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