Skip to main content
Participant
November 11, 2020
Question

Adobe Reader help

  • November 11, 2020
  • 1 reply
  • 297 views

I get this message when trying to open a very old document.  Is there any way I can open it?  Any suggestions welcome

Thx

 

Adobe Acrobat Reader could not open 'x00_2779.olk14Message' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

 

 

 

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Legend
November 11, 2020

Hey Andrew! 

 

Thank you for reaching out.

 

Adobe Acrobat Reader is used to view the PDFs. it is not possible to open any other format file in this application. 

As per the file name 'x00_2779.olk14Message' mentioned in the error message,  it does not seem to be a PDF.  Please ensure that you are opening a PDF.

 

Let us know if you have any questions.

 

Thanks,

Meenakshi