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brunoa901010
Participant
May 16, 2018
Answered

Adobe Reader Installation Issue

  • May 16, 2018
  • 2 replies
  • 765 views

I have a MacBook Pro OS 10.13.4 and am using Safari 11.1

When I download the Adobe page for installing Adobe Reader, the yellow button "Install Now" appear for a second and disappear immediately after...

Thank you

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Moved... you don't ask Reader questions in a Flash forum... Mod]

    This topic has been closed for replies.
    Correct answer Meenakshi_Negi

    Hi Brunoa,

    Try clearing the cache and cookies of the browser.

    Then try to download the installer file of Adobe Acrobat Reader DC from here Adobe - Adobe Acrobat Reader DC Distribution

    You may also try installing it from an alternate browser on your Mac.

    Let us know if you still experience an issue with the installation.

    Regards,

    Meenakshi

    2 replies

    B
    brunoa901010Author
    Participant
    May 17, 2018

    I installed from Chrome instead of Safari. Problem solved. Thank you

    Bruno

    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    May 17, 2018

    Hi Brunoa,

    Try clearing the cache and cookies of the browser.

    Then try to download the installer file of Adobe Acrobat Reader DC from here Adobe - Adobe Acrobat Reader DC Distribution

    You may also try installing it from an alternate browser on your Mac.

    Let us know if you still experience an issue with the installation.

    Regards,

    Meenakshi

    ayeshakhan
    ayeshakhan
    Participant
    May 17, 2018

    Hi Brunoa,

    Try clearing the cache and cookies of the browser.

    Then try to download the installer file of Adobe Acrobat Reader DC from here Adobe - Adobe Acrobat Reader DC Distribution

    You may also try installing it from an alternate browser on your Mac.

    Let us know if you still experience an issue with the installation.

    Regards,

    Meenakshi

    What if it is an error with the file? I think there an issue with my downloads itself.

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