adobe reader issues

Forum|Forum|9 years ago
February 2, 2017
1 reply
693 views

using a mac- my adobe reader keeps saying "warning empty page" or "blank" "blank" blank

After you open the pdf in adobe reader, what are the next steps you must do to initiate the reading? Are you suppose to highlight all of the text you want read?

I go to view, read out loud- read this page only or read until the end of document and it does not read anything.

Sometimes it says the above mentioned phrase.

please advise

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S

sb116

Community Manager

Hi Jasons93533728,

Please confirm the OS and the application versions you are using.

Also, please refer to the link below and see if it helps:

Accessibility features, Adobe Acrobat Reader DC

Thanks,

Supriya

jasons93533728Author

Participant

I'm using osx yosemite 10.10.5

Now today I am not able to open pictures up in my preview as I was able to do in the past. I'm wondering if this acrobat reader is messing up other issues? Now I must work on the pictures and so I'm trying to take adobe reader off of my computer. It already wasted 3 hours of my time trying to put acrobat read me on the computer. Now I'm wasting another 2 hours trying to figure out the photo preview issue and how to remove adobe reader.

S

sb116

Community Manager

Hi Jasons93533728,

Please try the repair installation of the application.

Also, if that does not help, try uninstalling and reinstalling the application using the Adobe cleaner tool.

You may refer to the link below for the Adobe cleaner tool:

Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Let me know if the issue still persists.

Thanks,

Supriya

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