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Participant
March 1, 2023
Question

Adobe Reader Mac doesn't open

  • March 1, 2023
  • 2 replies
  • 1178 views

Hi,

I have a problem with Adobe Reader on two the same config Macbook Pro.

Both of them has got fresh MacOS latest version but I can't run Adobe Reader.

When I try to run any PDF or Adobe Reader I can see the top bar with name Adobe Reader but nothing else. I looked for a solution but no one works,

 

This topic has been closed for replies.

2 replies

Participant
March 7, 2023

Anyone can help?

AkanchhaS8194121
Legend
March 1, 2023

Hi @Michal28655402brmk 

 

We apologize for the delay in response.

We see that the application seems to be launched. However, it doesn't display the content correctly. 

If you are still looking for the resolution, then try these steps:

Run this cleaner tool to remove the existing installer and application’s file traces:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

 Download the Acrobat Reader installer from here:

https://get.adobe.com/reader/enterprise/

 

Let us know if that helps!

 

Thanks,

Akanchha 

Participant
March 1, 2023

Hi,

I did it before post. Problem still exist on both Macbooks.