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susanc97409428
Participant
April 29, 2023
Question

Adobe Reader no longer opens pdf files

  • April 29, 2023
  • 2 replies
  • 2993 views

I've always used Adobe Acrobat Reader to read pdf files since the beginning of the Internet. For the first time ever, I'm not able to use the reader. I uninstalled and reinstalled it. I did a repair on the app. I ran as administrator. I double-clicked the file. I reassigned Acrobat as the default app for the files. I followed all the troubleshooting steps recommended. But, there is no solution it seems. If anyone has a solution for this that actually works, I will thank you. Otherwise for the first time in all these years, I will need to find another application. My OS is Windows 11 and my browser is Chrome.

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2 replies

JR Boulay
Community Expert
Community Expert
March 3, 2024

[MOVED TO THE ACROBAT READER DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe
Abambo
Community Expert
Community Expert
April 29, 2023

You told us, what you did try, but not what happens when you open a PDF file.

 

First look at a PDF file on your system and try to open that. If Adobe Acrobat opens that, it's working and the problem is not related to Acrobat.

ABAMBO | Hard- and Software Engineer | Photographer
susanc97409428
Participant
April 30, 2023

Sorry, I thought the subject stated that I couldn't open a pdf file with Adobe, but I should have said that in the content of the message. I should say, I'm unable to open Adobe Acrobat at all in spite of trying all the above. Thanks.