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Participant
June 24, 2019
Question

Adobe Reader non DC version

  • June 24, 2019
  • 2 replies
  • 6020 views

Due to security requirements in our organization the access to internet is limited (especially for storing files in cloud).

We have many complaints from users regarding that the Reader is taking a long time to open, not responding etc.

I have been checking log files on firewall, it all the time tries to connect to cloud.acrobat.com, although the user is not signed in the adobe cloud.

I have went through preferences and set off anything which might be the reason to go to the internet (anonymous statistics, comment checks, etc.)

How can I limit that adobe reader does not try to connect to the internet?

If it's not possible, then we will have to choose other vendor product...

This topic has been closed for replies.

2 replies

jane-e
Community Expert
Community Expert
June 29, 2019

malvism33258973  wrote

We have many complaints from users regarding that the Reader is taking a long time to open, not responding etc.

Please post your concerns to the engineers as a feature request here: Share your feedback on Acrobat DC.

Jane

Bernd Alheit
Community Expert
Community Expert
June 24, 2019

You can try Acrobat Reader 2017.

Participant
June 24, 2019

are you noting about a free PDF viewer? (fast search gives results of paid version of Acrobat - PDF editor)

Bernd Alheit
Community Expert
Community Expert
June 24, 2019

I mean the free Acrobat Reader:

Downloading Adobe Reader 2017 Classic