Adobe reader not printing from embedded print preview SAP

Forum|Forum|5 years ago
November 11, 2020
1 reply
16297 views

Windows operating system : windows 10 20H2

Adobe reader: 2020.013.20064

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Amal.

Legend

Hi Ergonw

Hope you are doing well and sorry for the trouble. As described, you are unable to print from embedded print preview SAP.

- Would you mind sharing the workflow/steps you are doing to print the file?

- Do you get any error message while printing? If yes, please share the screenshot of the same for a better understanding.

Please try to turn off the protected mode for testing (Windows only) and see if that helps. Go to Edit > Preferences > Enhanced Security > Uncheck 'Enable Protected mode at start up' , turn off the protected mode and uncheck Enhanced Security > Click OK and reboot the computer.
Note: Turning off the security may possess security risks, please turn on the security after testing.

Let us know how it goes

Regards

Amal

E

ergonw38916737Author

Participant

Yes turning it off does work it just take a little longer for it t load but it prints just fine. what do i need to do make this work?

Amal.

Legend

Hi there

thanks for trying the suggestion and sharing your observation. As turning off the protected mode workd for you, please look at the help page https://helpx.adobe.com/acrobat/kb/protected-mode-troubleshooting-reader.html

You may also try to add the file and folder path to the Acrobat white list as follows:

Go to Edit > Preferences > Enhanced Security > Add file and add Folder Path > Click OK and reboot the application.

Regards

Amal

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