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mariama95535946
Participant
December 20, 2016
Answered

Adobe reader not 'saving as'.. shows blank screen

  • December 20, 2016
  • 1 reply
  • 991 views

My reader won't save as any files. Keeps showing blank screen.

    This topic has been closed for replies.
    Correct answer Meenakshi Negi

    Hi mariama95535946,

    Please unmark the option "Show online storage when open files" .

    Open application, navigate to Edit menu > Preferences > General.

    Click on OK below and then try to save file.

    Let us know how it goes.

    Regards,

    Meenakshi

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity ManagerCorrect answer
    Community Manager
    December 20, 2016

    Hi mariama95535946,

    Please unmark the option "Show online storage when open files" .

    Open application, navigate to Edit menu > Preferences > General.

    Click on OK below and then try to save file.

    Let us know how it goes.

    Regards,

    Meenakshi

    mariama95535946
    Participant
    December 20, 2016

    Thank you!

    It worked!

    Best,

    mariam

    Meenakshi Negi
    Community Manager
    Community Manager
    December 20, 2016

    Glad to know it worked.

    Let us know if you need any help.

    Regards,
    Meenakshi