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Participant
December 6, 2024
Question

Adobe Reader - not showing field values

  • December 6, 2024
  • 1 reply
  • 660 views

Hi - I have downloaded the W-9 from the IRS website, and using the Microsoft Edge, I have entered in first and last name as Text and saved as a new PDF file. When I open using Edge (default windows PDF viewer) it shows the first name and last name as I typed them. However, whenever I open wtih Adobe Reader, those fields are both blank. Why isn't Adobe reader showing the values of those fields? thanks

1 reply

Bernd Alheit
Community Expert
Community Expert
December 6, 2024

Try this:

Fill the form with Acrobat Reader.

Participant
February 18, 2025

This is not an adequate solution IMO since you may not be in control of what someone has used to fill out the form - it is very common for users to fill out forms using browsers, so adobe acrobat should be able to read these. If you look at the content structure of the IRS forms, the fillable fields are within Annotations. It seems as though all PDF browser plugins and Adobe Acrobat treat these differently.