Adobe Reader not working since early/mid October 2022

Question

My reader isn't opening, requires admin; pdf icons don't do anything; no email opening capability? Un-installed & re-installed, repaired install, & did another manual update....still doesn't work. Microsoft Windows 10 (64); should i used app from microsoft? I usually don't have troubel with Adobe stand alone???

help?

AkanchhaS8194121 · Answer

Hi @Thomas267895459vu2

We apologize for the delay in response.

Since you have already tried uninstalling and reinstalling the application, you must try launching it in a different user account.

Create a Hidden Admin account, and then launch the Acrobat Reader.

If it still doesn't work, then.

Run this cleaner tool to remove the existing installer and application’s files traces:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Download the Acrobat installer from here:

https://get.adobe.com/reader/enterprise/

Thanks,

Akanchha

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