Adobe Reader One Drive - Shared Files

Question

Hello,

I added my one drive account to Adobe Reader, and was hoping to be able to see shared files but I can't. All I can see are the folders, and files that I have created under "Files". When I click on "Shared" nothing is there, although there should be a couple different files that have been shared with me. Is there a way to make the shared folders and files appear?

I know that the files have been shared with me because when I go directly to my one drive I see them, but in adobe under shared nothing is there.

Ria Tagra · Answer

Hi @Kristen22015914hyaq

The shared folder in Adobe Reader is for Document Cloud not one drive. It will display the PDFs shared using Adobe Reader or Document Cloud.

The shared folder within one drive is yet not provided within Adobe Reader. In order to understand your issue more, we would like some screenshots from your side.

For more help please refer to: https://helpx.adobe.com/in/acrobat/using/access-onedrive-files.html#:~:text=Add%20your%20OneDrive%20account%20and,dialog%20box%2C%20and%20click%20Continue.

Response Awaited.

Regards

Ria

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