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itm90245998
itm90245998
Participant
August 9, 2019
Question

Adobe Reader Opening Delayed

  • August 9, 2019
  • 2 replies
  • 558 views

I am having serious issues with adobe reader DC 19.012.20035 opening 20-60min after clicking a pdf to open. I have tried the uninstall reinstall, set my bProtectedMode registry key from 1 to 0 but it keeps reverting back to 1, trying different versions. I am having this issue on 50+ machines and i am at a lost for resolution.

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2 replies

AkanchhaS8194121
AkanchhaS8194121
Legend
August 14, 2019

Hi Donaldw, 

Acrobat and Reader official update (19.012.20036)  is available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates. Or refer to DC Release Notes — Release Notes for Acrobat DC Products

Let us know if the issue still persist after installing the latest patch.

Thanks,

Akanchha

kalpeshj83713250
Participating Frequently
August 14, 2019

Such a great answer for me. It would be helpful to us

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