Adobe Reader Print Problem

Question

Hello,I am using Adobe Reader Version 2021.005.20048. I want to print but i receive  "The document colunt not be printed" error message.Office application no problem. I am using Windows 10 1909 version.What can I do ?

AkanchhaS8194121 · Answer

Hi Tammer,

Thanks for sharing the screenshot of the error.

Try a few troubleshooting steps suggested below and see if that helps you to bypass this error:

1- Update your Printer drives

2- Install the latest patch of Acrobat/Reader DC. Open Reader DC>help>check for update https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

3- Try "Print as Image" under Acrobat Reader DC> Ctrl+p or File>Print>Advanced>Check Print as Image

Thanks,

Akanchha

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded