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T
thibautm70385857
Participant
March 21, 2017
Question

adobe reader pro DC

  • March 21, 2017
  • 2 replies
  • 488 views

dear i have a subscription for Pro DC reader

i have move to a new computer IT have install DC reader but want to move back to my pro subscription

how should it do ?

thanks for answer.

    This topic has been closed for replies.

    2 replies

    T
    Test Screen Name
    Legend
    March 21, 2017

    It's not an update or upgrade, but a complete product. Reader is not changed (and is usually uninstalled to avoid confusion). Please try this page: Download Acrobat DC Continuous

    T
    Test Screen Name
    Legend
    March 21, 2017

    Your problem may be caused by mixing up the names of things. There is no such thing as "Reader Pro" or "Pro Rrader" so your IT may have made the best guess.

    The he free product is Acrobat Reader. Once it was called Adobe Reader.

    The subscribed product is Acrobat Pro. DC is the version, so in full, Acrobat Pro DC. Your IT need to install this for you. Tell them: it must be the "continuous" version if it is the retail product. Tell them also that if this is the volume license product, you cannot use the retail download. If you are allowed to install software yourself, and this was a retail subscription, let us know, and we can help you find a link.  We cannot give you a link for the volume license version.

      T
      thibautm70385857Author
      Participant
      March 21, 2017

      It is a retail subscription and not finding any link for update

      Thanks for your help

      Regards

      Thibaut

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