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V
vasilisnikolo
Inspiring
December 30, 2018
Answered

adobe reader thumbnail

  • December 30, 2018
  • 2 replies
  • 648 views

Hello  today  i  noticed  that  when  i  open  a  pdf  file  with  reader  appears the  thumbnail  of  windows  photo  viewer  in  task  bar.Is  that  normal?

    This topic has been closed for replies.
    Correct answer vasilisnikolo

    the  issue  is  fixed.i  reinstall  the  program.Thank  you  very  much

    2 replies

    V
    vasilisnikoloAuthorCorrect answer
    Inspiring
    January 2, 2019

    the  issue  is  fixed.i  reinstall  the  program.Thank  you  very  much

    AnandSri
    AnandSri
    Legend
    January 1, 2019

    Hello Vasilisnikolo,

    I am sorry for the delayed response and inconvenience caused, please reboot the machine once and if Adobe Reader is installed, launch the application, from help menu>choose Repair installation. After the repair process, please reboot the machine again and check.

    Also, check for any pending updates of Adobe Reader from help>check for updates, reboot the machine after updating Adobe Reader to the latest patch 19.010.20064.

    Right Click on any PDF file (assuming you are on Windows machine)>Choose Open with>Select Adobe Reader DC and check.

    If the issue persists, please reset the Adobe Reader's preferences and reboot the machine, to reset the preferences, refer to the steps shared in the article How to reset Acrobat Preference settings to default.

    If you still experience any issue, please use Acrobat cleaner tool to remove Adobe Reader Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

    Reboot the machine and install Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution

    Let us know how it goes and share your observation.

    Thanks,

    Anand Sri.

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