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Participant
March 15, 2017
Question

Adobe Reader Touch Freezing Issue

  • March 15, 2017
  • 2 replies
  • 689 views

specs

Adobe Reader Touch

latest LG gram laptop 15ZD970 i5

windows 10 pro

Adobe reader touch freezes after laptop sleep mode.

To be specific, every other button works, i mean it's just click-able but woudn't do anything

Most irritating part is that no matter how long I wait or how many corners I click the actual PDF screen stays frozen. no zoom in and out, no selecting text, no page scroll.

It works only after I restart the program.

And one more, when restarted the program my highlights were not saved. It was all gone.

I wish this app had hotkeys to underlines, highlights, sticky notes etc. for laptop and other pc users but right now I just wish it worked whenever I closed and reopened the laptop.

Anyone Adobe checking out this forum?

    This topic has been closed for replies.

    2 replies

    Legend
    March 15, 2017

    Reader Touch is a dead product. I suggest you switch to the normal Windows Acrobat Reader DC.

    Participating Frequently
    March 15, 2017

    Hi Dojinp71309246,

    Please refer to the help document in the link below and see if it works for you:

    Troubleshoot errors, freezes | Adobe Reader | Windows 

    Let us know how it goes.

    Thanks,

    Supriya