Adobe Reader version 21.005.20048 The ordinal 3283 could not be located in the dynamic link library

Question

Hellow,

after updateing Adobe Reader on 21.005.20048 version we have problem in our program when we open PDF files.

The problem is version 21.005.20048 and the erros is The ordinal 3283 could not be located in the dynamic link library C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRD32.dll.

When we unistall and reinstall Adobe Reader from website we have version 2019.008.20071 and it is all ok and PDF it's open normali.

We fout out the problem in new version is unchecked Enable protected mode at startup in Security (enhached), but we need this unchecked otherwise it dosen't print from ouside program for invoices.

Meenakshi_Negi · Accepted Answer

Hello,

Hope you are doing well and am sorry for the trouble.

We have released an update for Acrobat & Reader. Please install the latest update of Acrobat & Reader 21.007.20091 Planned update, Sept 14, 2021 application and see if you still experience this issue.

You may update the application from the help menu>select check for updates, install the latest patch. Reboot the machine.

To know more about the latest release, please see: Adobe Acrobat and Reader - September' 21 update is now available!

Let us know how it goes.

Thanks,

Meenakshi

Meenakshi_Negi · Answer

Hi Goran,

Thank you for reaching out and sorry for the trouble.

We have shared some suggestions with you over the email for testing.

Please check your inbox and try the suggested steps.

Let us know how it goes.

Thanks,

Meenakshi

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