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Nicelle250810902tio
Participant
June 30, 2022
Question

adobe reader version not latest

Finally able to open downloaded pdf when opened directly from Adobe Reader. But then... when trying to attach/submit the filled-up form, the same dialogue comes back up. Adobe reader version is not latest. How do I resolve this??

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2 replies

Test Screen Name
Legend
June 30, 2022

Please show a screen shot of the dialog. There are a number of similar messages. 

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Souvik Sadhu
Souvik Sadhu
Legend
June 30, 2022

Hello Nicelle,

 

I hope you are doing well. I am sorry for your experience.

 

Here is a help article that has all the scenarios related to your issue: Troubleshoot issues with updating Acrobat or Reader on Mac OS (adobe.com)

 

Let me know if this helps.

 

Thanks,

Souvik.

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