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csummerg
csummerg
Participant
June 1, 2017
Answered

Adobe Reader will not install

  • June 1, 2017
  • 1 reply
  • 6566 views

I am able to download the Adobe DC Reader installer with no issue, but when I run the installer, it gets to 54% and then stops and I get a message that "Installation Failed". None of the troubleshooting documents address this.

This topic has been closed for replies.
Correct answer ~graffiti

Try downloading the full installer from this link: Adobe - Adobe Acrobat Reader DC Distribution

1 reply

~graffiti
~graffitiCorrect answer
Legend
June 2, 2017

Try downloading the full installer from this link: Adobe - Adobe Acrobat Reader DC Distribution

T
thburkhart
Participant
February 28, 2018

i have tried this full download.

I am getting the error code 1632

other prgramms are installable.

what can i do?

the windows installer i have already reinitialisized

Thomas

T
Community Manager
Tariq AhmadCommunity Manager
Community Manager
April 17, 2018

Hi Thomas,

Sorry for the delay in response.

Please let us know if you are still experiencing this issue, if yes, you may try to use Acrobat/Reader cleaner tool to remove leftover from the previous installation from your machine: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and then download full Reader installer using this link Adobe - Adobe Acrobat Reader DC Distribution

Restart the machine and try installing again.

Feel free to update this discussion if you have further questions.

-Tariq Dar

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