Question
Adobe Reader will not open on windows 10 pc
Today 3:33 PM
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Hi there Happy to help you could you tell me more about your issues?
adobe reader dc will not open and run
keeps referencing a no memory error
I have uninstalled / reinstalled program 3 different times
And I have run as admin
pc in 6month old windows 10 pc with ssd and sata hd
The error shows as follows
the instruction at 0x00000000777D3107 referenced memory at 0x000000000000000. the memory could not be read
I have also tried to run repair program several times as well - no luck
on IE Edge - I can open PDF adobe documents
I understand, Allow me 1 to 2 minutes.
So that I can check.
k
How is it coming?
still there?
Hello
Yes, I am connected.
May I know which operating system are you using?
as I mentioned- windows 10
do I need to unistall other version
Select the correct version from them and install it on your computer.
windows 10 and English - only one version - downloaded
The program install run said I already had chrome and adobe installed - only option was to hit - finish
this one gives pretty much same error
the instruction at 0x00000000777D35CE referenced memory at 0x00000000000000. the memory could not be read. click ok to terminate program
I would like to inform you that we have or specialist on Forums, please go to this link and post your issue you will get the correct resolution for your issues.
what link - 25 min later same spot I started
how about forwarding this convo to that specialist??
or have them team-viewer in with me
I would request you to go to this page, select your subscription and post your issue.
You will get resolution there.
I did as asked and it says its restricted
i am unauthorized
lol
Unauthorized
Access to this community or content is restricted. If you think this is a mistake, please contact your administrator or the person who directed you here.
Allow me 1 to 2 minutes.
that is where we were 30 min ago lol
I would like to inform you to wait 24 hours.
for what??
You will get the resolution within 24 hours.
I cant get into the link - nothing has worked so far- I cant get to the specialist
wait 1-2 min means - wait 24hr? unreal makes no sense
I will share the link once again.
https://forums.adobe.com/welcom
It will take at least 24 hours for the resolution.
4:18 PM
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