Skip to main content
Participant
January 27, 2020
Question

Adobe reader X crash

  • January 27, 2020
  • 1 reply
  • 866 views

Hi, I have a Windows Vista Home premium OS.

My Adobe Reader X has been crashing off late, whenever I try to open a pdf file.  Here's the content of the error message:

P
roblem Event Name: APPCRASH
  Application Name: AcroRd32.exe
  Application Version: 10.1.4.38
  Application Timestamp: 5012ea69
  Fault Module Name: AcroRd32.dll
  Fault Module Version: 10.1.4.38
  Fault Module Timestamp: 5012f9f9
  Exception Code: c0000005
  Exception Offset: 0086a9d8
  OS Version: 6.0.6001.2.1.0.768.3
  Locale ID: 16393
  Additional Information 1: fd00
  Additional Information 2: ea6f5fe8924aaa756324d57f87834160
  Additional Information 3: fd00
  Additional Information 4: ea6f5fe8924aaa756324d57f87834160
 
How can I resolve this issue?

 

This topic has been closed for replies.

1 reply

Participant
February 3, 2020

I"ve been getting the exact same error. Have you found any solutions?

Thanks