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CLennon420
Participant
February 23, 2011
Question

Adobe Reader X won't open PDF from web browser.

  • February 23, 2011
  • 18 replies
  • 135256 views

We have a .Net application that loads .pdf files into a .Net web browser control to view them.  With Adobe Reader 9 and below, there is no issue whatsoever.  Adobe Reader X just shows a blank screen.  Any ideas on how to correct this?

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    18 replies

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    diatmascot
    Participant
    March 24, 2011

    After I downloaded Adobe X, I got a black screen with a blue bar and done at the bottom. No pdf's would open from the internet. However, I have many pdf's that are documents downloaded from library and they open perfectly well. So problem is with browser (in my case Firefox) and not with Adobe.

    The solution for this problem in Firefox is to go into Firefox site, click on Help and in Seach area, type Adobe. They have a section dealing with this problem. I followed the suggestions and now I have no problem.

    A
    Anonymous
    March 24, 2011

    Congratulations   -- --- ---  ---   ---  u did it

    A
    Anonymous
    March 23, 2011

    We do have the same problems with IE and Reader X, and disabling protected mode was a workaround for this.

    However: We are now at risk because adobe does not patch reader x with security updates which protected mode does mitigate.

    So: Either basic functionality like opening a PDF in a Browser (!!!) or security... 

    I think I will be looking around for alternative PDF readers out there

    M
    MjM2011
    Participant
    March 23, 2011

    For clarity,  Edit->Preferences->General->uncheck "Enable Protected Mode At Startup" means in Reader X, not IE.

    M
    MjM2011
    Participant
    March 23, 2011

    I am back to report that setting protection off worked for my situation.  Happy client, even happier me!

    S
    siri55
    Participant
    July 9, 2011

    When I closed my browser and clicked on the Adobe Reader X icon on my desktop to open it - it asked to you want the following program to make changes on your computer. I can't open it to try out your suggestion of edit-preferences-general / Uncheck enable protected mode at startup.

    I found a temporary fix - a way to go around the problem. I found it at http://kb2.adobe.com/cps/836/cpsid_83688.html#main_save%20to%20desktop under

    Open PDF directly in Reader or Acrobat (quick fix)

    If the PDF appears as a clickable link, you can  often save the file to your desktop and open it directly. Downloading  the file is a quick solution to get you going without further  troubleshooting.

    1. Right-click (Windows) or Control-click (Mac OS) the link to the PDF file.
    2. Choose the appropriate save or download option. The options vary depending on your browser:
      • (Internet Explorer) Save Target As
      • (Firefox) Save Link As
      • (Safari) Download Linked File           

    1. Make sure Adobe Acrobat Document is selected for the file type, and save the file.            
      Note: If you don't see a Save As dialog box, your  browser could have opened a separate downloads window and downloaded the  file automatically.           

    1. Locate  the saved PDF, and double-click the file to open it. If your browser  opened a downloads window, double-click the PDF in the downloads list.
    A
    Anonymous
    March 23, 2011

    Create a small  new PDF and check the PDF

    If its working fine there is smoe problem with the original

    Regards

    M
    mcline123
    Participant
    March 22, 2011

    i was having the sam problem as you, im using an online math book for my school and i towuldn display in either google chrome( the latest version) or Internet Explorer 9. My teacher told me that you shoukd use firefox, so i did and firefox displayed it, the problem is that im an internet explorer fan and on top of that i hat APPLE with all of my hearty, but leaving my personal opinons aside, firefox works, BUT THERE IS NO INFO ON HOW TO GET IT TO WORK IN INTERNET EXPLORER 9, WHICH IS REALLY frustrating!!!!!!!!!!!!!!!!!

    M
    MjM2011
    Participant
    March 22, 2011

    Realize this is late, but I came across the same problem just recently.  I just found this in another non-adobe forum: Edit->Preferences->General->uncheck "Enable Protected Mode At Start Up"

    I have been trying to cure this bug for a client for three days. Will be trying this fix tomarrow.  I'll report back on if'n it works or not.

    R
    robbpjr
    Participant
    February 24, 2011

    I'm suffering from a similar issue. If I click on a link to a PDF with Chrome or IE, and have Adobe Reader X, the screen is blank. If I do the same but with an older version of Adobe Reader then the pdf loads in the browser without any issues.

    A
    Anonymous
    February 24, 2011

    Hi,

    You can try repairing your Application from Control Panel -> Add/ Remove Programs.

    C
    CLennon420Author
    Participant
    February 24, 2011

    This is a fresh install of our application and Adobe Reader X in the latest test.  But this is occuring for multiple users, are you saying I should ask all of them to try repairing their Adobe Reader installation?

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