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Anonymous
June 8, 2017
Question

Adobe Reader XI 11.0.20 running slow

  • June 8, 2017
  • 1 reply
  • 1433 views

One of our users is trying to open a doc and every time it populates really slow. Does anyone have a solution to why it would start doing this? No one else in the office seems to have this problem.

Thanks,

    This topic has been closed for replies.

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    June 9, 2017

    Hi Nicholausb8356520,

    As explained above, that only one of the user is experiencing this problem so there must be some compatibility issue with the system and the environment he is working on?

    Adobe Reader XI is an older version of Reader application either he can update it to Reader DC (as its free application)

    Adobe Acrobat Reader DC Install for all versions and see if that helps or can try resetting the preferences of the current application.

    How to reset the Acrobat preferences for that you may refer to the thread mention below-

    How to reset Preference settings in Acrobat. 

    Hope this helps.

    Regards,

    Akanchha

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