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troy_7426
Participant
January 28, 2025
Answered

Adobe send to email not working - locks app up when pressed

  • January 28, 2025
  • 1 reply
  • 282 views

Have updated to current version.

 

Just have to crash the app after pressing the send to email button

 

Windows with Outlook as default email app

Correct answer AnandSri

Hello,

 

I hope you're doing well, and we apologize for the delayed response and the trouble.

 

Please ensure you have the latest version of Acrobat installed on the machine: 24.005.20421 Optional update, Feb 24, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and check. For more information, see this: https://adobe.ly/4iggkrN.

 

See this article as well for more information: https://adobe.ly/4ifB7Mc

 

I hope this helps.

Thanks,

Anand Sri.

1 reply

AnandSri
AnandSriCorrect answer
Legend
February 25, 2025

Hello,

 

I hope you're doing well, and we apologize for the delayed response and the trouble.

 

Please ensure you have the latest version of Acrobat installed on the machine: 24.005.20421 Optional update, Feb 24, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and check. For more information, see this: https://adobe.ly/4iggkrN.

 

See this article as well for more information: https://adobe.ly/4ifB7Mc

 

I hope this helps.

Thanks,

Anand Sri.

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