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D
Dev36214046f1tm
Participant
March 20, 2024
Question

Adobe sharepoint integration issue

  • March 20, 2024
  • 1 reply
  • 312 views

The user is unable to open/access a PDF file.  The file is getting saved while in online mode. The error is happening with few documents only in the adobe acrobat reader. Here is a snapshot of what message the user gets.

 

 

 

 

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    1 reply

    Amal.
    Amal.
    Legend
    March 28, 2024

    Hi there

     

    Hope you are doing well and thanks for reaching out.

     

    What happens when you download the file locally to your computer and try to open it?

     

    As the issue is occurring with some files, please check the network settings and permissions at your end and see if that works. Also try to get in touch with the IT admin and check.

     

    Let us know how it goes.

     

    ~Amal

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