Adobe stays open after quick print

Hi there,

Thanks for sharing the required information. We have logged the ticket with the engineering, we will keep you posted of the updates. 

Thanks for your understanding.

~Amal

Hi there

Hope youa re doing well and thanks for flagging this, and sorry for the trouble.
 

To get this raised to the right team quickly, could you share a few details:

• Adobe Reader version and build (Help > About Adobe Acrobat Reader > the full version string)
• Outlook Classic version (File > Office Account > About Outlook)
• Windows version and build (e.g., Windows 11 24H2)
• Whether Reader is set as the default PDF handler for your environment, and whether this is a per-machine MSI or per-user EXE deployment?
• Whether the Adobe AcroRD32.exe process is visible in Task Manager after QuickPrint and if stopping it restores the ability to open new PDF.
   

Once you share the version details I'll get this logged with the Reader engineering team as a regression.
 

If you'd prefer to share environment details privately, you can also open a case at helpx.adobe.com/contact/enterprise-support.html and reference this thread.

Regards
Amal
Adobe Community Team