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jacquelinep8589665
jacquelinep8589665
Participant
August 8, 2017
Answered

Adobe update? Opening in full screen?

  • August 8, 2017
  • 3 replies
  • 2350 views

Every time I open a PDF attachment, it opens full size across my monitor. It used to open in the minimized size box (automatic magnification @ 66.7%). Was this an update? Can i change this ?? Old habits die hard and this is killing me!

    This topic has been closed for replies.
    Correct answer AshuMittal9644438

    Hi all,

    Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

    More information about this release is here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-august-11-2017.html

    Please try it out and let us know your feedback.

    Thanks,

    -ashu

    3 replies

    Tech_Guy
    Tech_Guy
    Participating Frequently
    August 10, 2017

    Hello all,

    As Ashu stated above, Adobe is working to fix this problem. None of the linked workarounds worked for me, but I can say that it helped me a lot to simply minimize Acrobat rather than closing it when I wasn't using it. That way, when I did open a new PDF, it would pop back up in its resized state instead of maximized.

    AshuMittal9644438
    Adobe Employee
    AshuMittal9644438Correct answer
    Adobe Employee
    August 11, 2017

    Hi all,

    Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

    More information about this release is here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-august-11-2017.html

    Please try it out and let us know your feedback.

    Thanks,

    -ashu

    A
    Anonymous
    August 11, 2017

    All seems good now. Thanks!

      A
      Anonymous
      August 9, 2017

      BTW, this happened before in Oct 2015:

      How to Stop Reader DC from Opening in Maximized View Every Time, for Every PDF File?

      Carl

        AshuMittal9644438
        Adobe Employee
        AshuMittal9644438
        Adobe Employee
        August 9, 2017

        Hi all,

        Sorry for the inconvenience.

        We are aware of this issue caused by the latest update. We are looking into a resolution actively and will keep you posted.

        -ashu

        A
        Anonymous
        August 9, 2017

        Thank you, ashu!

        A
        Anonymous
        August 9, 2017

        Yes, since the update today (Aug 8, 2017), Reader DC opens with a maximized window no matter what size it was when it was last closed. This is certainly due to the update, and not anything in the computer. I'm an IT consultant, and I'm seeing this on all computers (Windows 7 and Windows 10).

        THIS IS RUDE BEHAVIOR FOR A PROGRAM!!!!

        Adobe, please fix this problem ASAP.

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