AdobeARMservice could not be stopped error

Each time i try to install a new version of Adobe Acrobat Reader i get the error message “Error 1921 Service Adobe Acrobat Update Service (AdobeARMservice) could not be stopped. Verify that you have sufficient privileges to stop system services”.

I don’t see any service called AdobeARMservice in my Services to stop.

This is on my company windows 11 laptop and has been going on for about a year now hence i am stuck on version 2024.002.20895 and am constantly getting prompts to update that always fail.

I raised a ticket with my company it department 9 months ago but they haven’t been able to fix it.

How can i stop this error and update to the latest version please?

thanks...