After latest update Reader crashes when opeing a fillable PDB

Question

After updating to reader 23.8.20555.0, Adobe will cash when trying to open and fill out a writeable PDF. I have found a temporary workaround by opening Reader first then opening the PDF, but that does not work for everyone. Looking to see if anyone else has an idea on how to fix this or if Adobe is work on a fix for this issue.

Faulting application name: Acrobat.exe, version: 23.8.20555.0, time stamp: 0x65d7b194
Faulting module name: Acrobat.dll, version: 23.8.20555.0, time stamp: 0x65d7b18e
Exception code: 0xc0000005
Fault offset: 0x000000000140571c
Faulting process id: 0x0x5F9C
Faulting application start time: 0x0x1DA6FECD08A7691
Faulting application path: C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.dll
Report Id: 6f72012b-3521-4406-ad6a-911b1b1d70d7
Faulting package full name:
Faulting package-relative application ID:

Camila x3449083863rt · Answer

The same incident happened to me too. However, to fix this problem I simply reinstalled the whole program and updated by settings. For me, it worked after these measures.

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