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bohamby
Participant
March 26, 2018
Question

All my words are scrambled...

  • March 26, 2018
  • 1 reply
  • 1690 views

Shortly after I saved a pdf that I was editing, my Adobe Reader DC software shut down on it's own and scrambled all my added texts.

    This topic has been closed for replies.

    1 reply

    Meenakshi Negi
    Community Manager
    Community Manager
    March 27, 2018

    Hi Bohamby,

    As the application shut down of its own, try the troubleshooting steps mentioned here Resolve Acrobat DC intermittent crashes on Windows

    Check if that resolves the issue.

    Regarding the issue with added text, did it happen with a single PDF or with multiple PDFs?

    Can you share the screenshot of the scrambled text you are referring to?

    To add the screenshot here, please use the insert icon provided in the reply window as shown below:

    Once you click on this icon, you get a small window.

    Click on Insert Image and then browse the location where you have saved the screenshot file.

    Select the file and click on Open > Insert Image.

    We will be waiting for your response.

    Let us know if you need any help.

    Regards,

    Meenakshi

    bohamby
    bohambyAuthor
    Participant
    March 27, 2018

    There is no small window popping up. I have a Mac, not sure if that's why.

    Attached are a couple screenshots.

    On Tue, Mar 27, 2018 at 7:41 AM, meenakshin83966505 <