Skip to main content
March 4, 2017
Answered

Already have a newer version on the computer

  • March 4, 2017
  • 1 reply
  • 523 views

My reader did not work anymore.

I tried to download the reader once more, but i get the remark that I already have a newer version on my computer.

I removed reader from my computer, nut if I try to download reader again I get the same remark.

How can I get a new reader?

I am using a medion laptop with Windows 10

    This topic has been closed for replies.
    Correct answer Claudio González

    You can try using this tool to first remove all traces of Reader from your computer:

    http://labs.adobe.com/downloads/acrobatcleaner.html

    Then, you can download the full offline Reader installer from

    http://get.adobe.com/reader/enterprise/

    After downloading, restart your computer and run the installer before doing anything else.

    1 reply

    Claudio González
    Claudio GonzálezCorrect answer
    Legend
    March 5, 2017

    You can try using this tool to first remove all traces of Reader from your computer:

    http://labs.adobe.com/downloads/acrobatcleaner.html

    Then, you can download the full offline Reader installer from

    http://get.adobe.com/reader/enterprise/

    After downloading, restart your computer and run the installer before doing anything else.