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Participant
February 11, 2020
Question

"Always Open PDF's in adobe Acrobat DC" not retained after logout and back in.

  • February 11, 2020
  • 1 reply
  • 1228 views

I have the exact issue listed here:

 

/t5/acrobat-reader/adobe-documents-opening-in-adobe-pro-not-reader-default-program/ 

 

when this tickbox is enabled every PDF that is opened results in the login page for Adobe DC opening. without login details for DC our users are uanble to open any PDF

The solution is to Untick the box: Always open PDF's in Adobe Acrobat DC.

This allows the user to open PDF's in the reader. Until next logon when the tick box is re-enabled.

It appears that only standard users see this tickbox, admin (domain & local) enabled accounts on our RDS servers do not see it.

 

Users view with tick box and admin view without tick box:

 

 

  • Is there a way to default de-select that tick box?
  • Is there a reg key relating to this tickbox? if so where is it and what are it's values.
  • does this get written to the users C:\Users\%USERNAME%\appdata\*** folders at all? if so where and what are the values
  • Why do admin accounts not see this tickbox
  • Can this be done centrally for all users rather than on a user per use basis. (large number of RDS users affected)

Many thanks for any input you may have.

This topic has been closed for replies.

1 reply

Participating Frequently
February 13, 2020

I have a related issue, posted here:

https://community.adobe.com/t5/acrobat-reader/general-setting-quot-always-open-pdfs-in-adobe-acrobat-dc-quot-appeared-over-the-weekend/m-p/10922707

 

Thank you for refrenceing the October posting.  There I found a response from Adobe indicating this is a "designed behaviour"; I have in turn responded to meenakshin83966505 Oct. 22, 2019 response, directing them to your and my issues.  Hopefullly they can let us know how to disable this option.