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shelleeee
shelleeee
Participant
July 2, 2019
Question

An Error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem

  • July 2, 2019
  • 3 replies
  • 15355 views

Any ideas on how to solve this error message

The page is displayed as normal

    This topic has been closed for replies.

    3 replies

    V
    vna3torres
    Participant
    January 10, 2020

    Hey! This happened to me too and I read and tried so many things in Adobe forums. Nothing helped, but I started exporting the pdf without a graphic or image at a time and I finally saw that when I exported the file to pdf without a placed vectorized graphic, I didn't get that error message and the file exported fine! So I knew where the issue was coming from and fixed it and bam! It worked 🙂 Hope this helps!

    O
    ommvc61
    Known Participant
    February 10, 2020

    I have the same issue! I would concur, this is a vector image issue as vna3torres has indicated. Mine specifically was related to a vector image I copied from Illustrator, and pasted into InDesign. When I deleted that group, the PDF was able to be created w/o the "acrobat error..." issue. 

      V
      vna3torres
      Participant
      February 10, 2020

      More specifically, my error was also coming from a vector I placed from Illustrator to InDesign... I got rid of the gradients and replaced the graphic, tried to export the file again and it worked.

      ~graffiti
      ~graffiti
      Legend
      July 3, 2019

      Ok. So you are using the Acrobat print to pdf function and that works fine? I'm assuming if you are creating the bad pdf files from WPS files using the WPS create pdf function, WPS is corrupting your files. We can't help with Microsoft issues. You'll want to find a support avenue for that product.

      ~graffiti
      ~graffiti
      Legend
      July 2, 2019

      I'm assuming this is with one particular pdf and not all pdf's that you've received from different sources?

      It could be a corrupt image in the pdf itself which unfortunately isn't anything you can fix with the free Reader application.

      shelleeee
      shelleeeeAuthor
      Participant
      July 2, 2019

      thank you for your reply - it seems to be happening to all the pdf files i have downloaded and filled in recently

      official forms from the ombudsman service to be completed and returned - when i reopen them i get the error message

      print to pdf format seems to be ok

        ~graffiti
        ~graffiti
        Legend
        July 2, 2019

        shelleeee  wrote

        print to pdf format seems to be ok

        I'm not sure what you mean by this part. Adobe Acrobat Reader does not have a print to pdf function. Are you opening these pdf's in some other application?

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