App freezing on Windows 11 (Not solved)

Question

Dears Support Team,Greetings, I had an issue after I open a pdf file then "edit" mode > "add text" > add some text > try to change input language the app freezing and it won't open unless I do force close. So, please advise  Thank you..!

AnandSri · Answer

Hello,

I hope you're doing well, and we apologize for the delayed response and the trouble.

Please ensure you have the latest version of Acrobat installed on the machine: 24.005.20421 Optional update, Feb 24, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and check. For more information, see this: https://adobe.ly/3QAt1Sv.

If the issue persists, please try the solutions from this article and let us know how it goes: https://adobe.ly/41CyzCE

Thanks,

Anand Sri.

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