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philip hanft
Participant
May 30, 2018
Question

apple menu bar blocks acrobat tabs and tools

  • May 30, 2018
  • 1 reply
  • 591 views

I have a 27" iMac with macOS High Sierra 10.13.1 --- I am running Acrobat Pro DC.

The problem: When I go from Full Screen View to normal view, with more than one document open, the tabs for those documents disappear behind the OS's Menu Bar across the top. Here's the way it looks:

Here's the way it should look.

I have tried various settings in document Properties to no avail. It works fine when i do not start in full screen mode, but full screen mode is a must. Does anyone have any ideas?

This topic has been closed for replies.

1 reply

AnandSri
AnandSri
Legend
July 11, 2018

Hello Philiphanft,

We're sorry for the trouble you had with Adobe Reader. Try changing the screen resolution once and see if this brings any difference.

Reset the Adobe Reader's Preferences once and reboot the machine, to reset the preferences, refer to the steps mentioned in the article How to reset Acrobat Preference settings to default.  and see if this brings any difference.

Also, check for any pending updates of Adobe Reader from help>check for updates. Reboot the machine after updating Adobe Reader.

Navigate to Adobe Reader's Preferences from Edit>Preferences>Page Display>Resolution>Select use System settings or Custom settings once and check.

If you still experience any issue, please use Acrobat cleaner tool to remove install Adobe Reader Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Reboot the machine and install the latest Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution

let us know how it goes and share your observation.

Thanks,

Anand Sri.

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