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Gilbert2966122400rs
Participant
April 30, 2023
Question

Application initialization error when installing Reader

  • April 30, 2023
  • 5 replies
  • 26849 views

Hi, I just tried to install adobe reader on my new HP laptop, but when I run the installer/downloader I get "application initialization error". I have seen some proposed solutions to download the installer from http://get.adobe.com/reader/enterprise/ but any combination I choose of operating system or language produces a 404 error. I can only download the installer from http://get.adobe.com/reader/. On the other hand, I have tried it on two other computers that already had adobe reader installed, I uninstalled it and when I run the installer I got the same problem... I even executed an adobe cleaner tool that I found somewhere but to no avail. I'm really stuck. Please help

    This topic has been closed for replies.

    5 replies

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    May 1, 2023

    Hi All,

     

    Thank you for your patience so far.

     

    The issue has been resolved now. Please try to download and install the Acrobat Reader application.

    Let us know how it goes.

     

    Thanks,

    Meenakshi

    D
    Dave29816329lm8d
    Participant
    October 30, 2023

    Still not working

      Meenakshi Negi
      Community Manager
      Meenakshi NegiCommunity Manager
      Community Manager
      May 1, 2023

      Hi All,

       

      Thank you for reaching out and reporting this.

       

      The links where you can download the Acrobat and Reader installers are currently experiencing issues. As a result, when you try to access those URLs, you may encounter 401 errors, and the installers are unavailable for download. This situation affects all the workflows that rely on obtaining the Acrobat and Reader installers. Rest assured that we are actively working on resolving this problem. We apologize for any frustration this may have caused.

      We appreciate your patience.

       

      Thanks,

      Meenakshi

      F
      FUKUOKA29668708juts
      Participant
      May 1, 2023

      from Japan. I am using a translator, so it may be wrong English.
      I'm in the same situation since yesterday. Replace SSD of HP laptop 450G7 (CORE-i5 10210U) and newly install Windows 11
      I set it up. [Application initialization error] when trying to install Adobe Acrobat Reader
      occurs and cannot be resolved.

      C
      Cecilia29664941q4xj
      Participant
      May 1, 2023
      Go to Microsoft store and download from there. That's what I did.
        C
        Cecilia29664941q4xj
        Participant
        April 30, 2023

        I had the same experience. Tried several downloads didn't work until I downloaded it from the Microsoft store. It worked. 

          A
          Alice29663127zt3i
          Participant
          April 30, 2023

          I'm hoping someone can help here, too. I've tried downloading it onto my Mac using both Safari and Chrome, and keep getting this error: 

          C
          Cecilia29664941q4xj
          Participant
          April 30, 2023

          Download it from the Microsoft store. Only from there worked for me.

          G
          Gilbert2966122400rsAuthor
          Participant
          May 1, 2023

          Yes, thanks, that worked, although I am surprised that Adobe is not able to provide a working executable.

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